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Once an account is closed and the final bill has been processed, any remaining credit balance will be refunded. Please allow 2 to 3 weeks after receiving your final statement for your refund check to be issued.
If you are due a refund on a utility account and have not received payment, please contact the utility billing clerk at (509) 545-3400.
All Other City Bills
Please contact the accounts receivables clerk at (509) 544-3066 with questions on other bills owed to the city.