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Posted on: March 20, 2018

City of Pasco 2017 Community Survey Results Released

The City of Pasco has released the results of the 2017 “National Citizen Survey”, a biennial survey the City has done since 2005. The City contracted with the National Research Center in Colorado to conduct the survey in Pasco. Previous survey information has been used in developing City Council goals. The survey also, for the first time, had a breakout of responses by Council District. 

Overall, ratings in Pasco for 2017 generally remained stable. Of the 133 items for which comparisons were available, 107 items were rated similarly in 2015 and 2017; five items showed a decrease in ratings and 21 showed an increase in ratings. Notable positive results of the survey include: 

  • Ratings for the overall quality of life in Pasco (an increase of “excellent/good” from 59% to 69%), Pasco as a place to retire, Pasco as a place to live and the overall image of the City all improved in 2017. The rating for Pasco as a place to retire was at an all-time high in 2017.
  • Pasco residents also gave more positive ratings to Pasco as a place to work, fitness opportunities, health care, mental health care, education and enrichment opportunities, openness and acceptance of the community and neighborliness in 2017 compared to 2015.
  • Higher marks were given to police services (63% to 78%), crime prevention and animal control.
  • Pasco residents also gave higher ratings to their overall confidence in City government and the job the City government does at being honest. These were the highest ratings observed since the questions were first asked in 2013. 

A few negative trends are also of note:

  • Survey respondents gave lower marks to snow removal (a decline from 51% to 36% “excellent/good” rating) and public information services (63% to 53%) from 2015.

In addition to the standard survey questions, the city included three policy questions designed to gauge the opinion of the community regarding three particular issues:

  • The first question asked residents if they would like to see more, less or about the same amount of code enforcement in the city. About half of respondents would like to see somewhat or considerable more code enforcement, while about 40% would like enforcement levels to remain the same.
  • The second special question on the survey explored broadly residents’ sentiment toward the idea of a property tax to fund new fire/EMS facilities. Overall, about four in five residents supported the concept of a tax increase.
  • The final question asked respondents to rate their level of interest in recreation categories for a potential new community recreation center. A majority of Pasco residents indicated they had at least some interest in each of the recreation categories. Half or more of respondents expressed high or very high interest in walking/jogging, recreational aquatic features and fitness/exercise. 

The survey document will be used by City staff in preparing proposals for Council consideration at its Council retreat. The survey documents are posted on the City’s website at 

The City of Pasco strives to continue improving the quality of life in the community.

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