Once an account is closed and the final bill has been processed, any remaining credit balance will be refunded. Please allow two to three weeks after receiving your final statement for your refund check to be issued.
If you are due a refund on a utility account and have not received payment, please contact the utility billing clerk at (509) 545-3400.
All Other City Bills
Please contact the accounts receivables clerk at (509) 544-3066
with questions on other bills owed to the city.