Community Resources

Below is a list of resources available to residents in need who have been impacted by the COVID-19 pandemic. The City recognizes residents have endured financial struggles and is actively working with community partners to provide assistance where needed. The following resources give direct links to application forms, websites, and provide contact information. 

A continuación se muestra una lista de recursos disponibles para los residentes necesitados que se han visto afectados por la pandemia COVID-19. La Ciudad reconoce que los residentes han soportado dificultades financieras y está trabajando activamente con socios comunitarios para brindar asistencia donde sea necesario. Los siguientes recursos brindan enlaces directos a formularios de solicitud, sitios web y brindan información de contacto. 


2-1-1 Resources Line | Call 211 or text 211WAOD to 898211 

2-1-1 provides the most up-to-date resources in your area. Simply dial 211 and you will be connected with a professional which can give you information and referrals to services in your area, including but not limited to:

  • Housing
  • Job seeking
  • Rent/utility assistance
  • Health insurance
  • Food security
  • Transportation

2-1-1 proporciona los recursos más actualizados en su área. Simplemente marque 211 y se le comunicará con un profesional que puede brindarle información y referencias a servicios en su área, que incluyen, entre otros: 

  • Alojamiento
  • Búsqueda de trabajo
  • Asistencia de renta/servicios públicos
  • Seguro de salud
  • Seguridad alimentaria
  • Transporte



COVID-19 Resources

FEMA Funeral Assistance/Asistencia Funeraria de FEMA 

The Federal Emergency Management Agency (FEMA) is offering financial assistance to those who lost a loved one after January 20th, 2020 due to COVID-19 and incurred funeral, cremation, or expenses. To apply, call 844-684-6333. The FEMA hotline is available Monday-Friday from 6 a.m. until 6 p.m. PST. To apply, you must have an official death certificate. Non-citizen nationals and permanent residents are eligible to apply. 

La Agencia Federal para el Manejo de Emergencias (FEMA) ofrece asistencia financiera a aquellos que perdieron a un ser querido después del 20 de enero de 2020 debido al COVID-19 e incurrieron en gastos funerarios, cremación o gastos. Para postularse, llame al 844-684-6333. La línea directa de FEMA está disponible de lunes a viernes de 6 am a 6 pm PST. Para postularse, debe tener un certificado de defunción oficial. Los ciudadanos no ciudadanos y los residentes permanentes son elegibles para postularse. 

Social Security WA

The link above will direct you to the nearest social security office. Representatives at Social Security can assist with disability benefits, retirement social security benefits, and replacement of a lost/stolen social security card. 

El enlace de arriba lo dirigirá a la pagina web de la oficina de seguridad social más cercana. Los representantes del Seguro Social pueden ayudar con los beneficios por discapacidad, los beneficios del seguro social para la jubilación y el reemplazo de una tarjeta de seguro social perdida o robada. 

Employment Services/Servicios de Empleo

The following agencies are dedicated to helping people get back to work. They provide assistance with resume and cover letter creation, access to technology, and 1:1 sessions with an employment specialist. 

Las siguientes agencias se dedican a ayudar a las personas a volver al trabajo. Brindan asistencia con la creación de currículos y cartas de presentación, acceso a tecnología y sesiones personalizadas con un especialista en empleo.

Employment Connection Center | 3521 W. Court St. | Pasco, WA | (509)374-7923 

Goodwill Industries of the Columbia Basin provides employment services to job-seekers. The Court street office is open from 9am-4pm during which time anyone can walk in and request services for free. Employment specialists can help:

  • Create a resume and cover letter
  • Online job search
  • Interview preparation 
  • 1:1 career coaching
  • Skills assessments

Goodwill Industries of the Columbia Basin brinda servicios de empleo a quienes buscan empleo. La oficina de Court Street está abierta de 9:00 a. M. A 4:00 p. M., Tiempo durante el cual cualquier persona puede entrar y solicitar servicios de forma gratuita. Los especialistas en empleo pueden ayudar: 

  • Crea un currículum y una carta de presentación


  • Búsqueda de empleo en linea
  • Preparación de la entrevista
  • Coaching profesional 1: 1
  • Evaluaciones de habilidades




Work Source | 815 N. Kellogg St. Suite D | Kennewick, WA | (509)734-5900 

Thousands of job postings are accessible through the Work Source website, along with information about upcoming job fairs and workshop events in your area. You can also schedule a 1:1 appointment with staff to get personalized job-search assistance. To schedule an appointment from the website go to: Career tools> Schedule an appointment. From there, simply enter your zip code, go to the next step, and select you appointment date and time. 

Se puede acceder a miles de ofertas de trabajo a través del sitio web Work Source, junto con información sobre las próximas ferias de empleo y eventos de talleres en su área. También puede programar una cita individualizada con el personal para obtener asistencia personalizada en la búsqueda de empleo. Para programar una cita desde el sitio web, vaya a: Herramientas profesionales> Programar una cita. Desde allí, simplemente ingrese su código postal, vaya al siguiente paso y seleccione la fecha y hora de su cita.

Food Security

Due to COVID-19 restrictions and regulations, the pantries below have limited hours. Use the map to find a food pantry near you, simply click the pins for information about services. 

Debido a las restricciones y regulaciones de COVID-19, las despensas a continuación tienen un horario limitado. Utilice el mapa para encontrar una despensa de alimentos cerca de usted, simplemente haga clic en los pines para obtener información sobre los servicios. 


Housing & Utility Assistance/Asistencia de Renta y Servicios Públicos 

The following organizations are actively distributing grants for rent and/or utility assistance. Eligibility guidelines vary but all require certification of financial hardship due to COVID-19 and annual household income information. 

Las siguientes organizaciones están distribuyendo activamente subvenciones para alquiler y / o asistencia con los servicios públicos. Las pautas de elegibilidad varían, pero todas requieren la certificación de dificultades financieras debido a COVID-19 y la información de ingresos anuales del hogar. 

Benton Franklin Community Action Connections | 720 W. Court Street | (509)545-4042 

Benton Franklin Community Action Connections (BFCAC) is currently accepting utility assistance applications. Click the link above and fill out contact form directly on the BFCAC website, after which a representative will contact you. 

Benton Franklin Community Action Connections (BFCAC) actualmente acepta solicitudes de asistencia con los servicios públicos . Haga clic en el enlace de arriba y complete el formulario de contacto directamente en el sitio web de BFCAC, luego de lo cual un representante se comunicará con usted. 

Blue Mountain Action Council | (509)529-4980 

Blue Mountain Action Council (BMAC) is a non-profit based in Walla Walla whose veteran services extend to Franklin county. Their Supportive Services for Veteran Families program helps homeless veterans and their families, including those in danger of eviction. To be eligible for services one must: 

  • Have served at least one day in active military, naval, or air service or was activated in the National Guard/Reserves 
  • Low-income 
  • Homeless or at risk of homelessness 

To access services, visit the BMAC website linked above and fill out the help form. Once submitted a representative will contact you. 

Blue Mountain Action Council (BMAC) es una organización sin fines de lucro con sede en Walla Walla cuyos servicios para veteranos se extienden al condado de Franklin. Su programa de Servicios de apoyo para familias de veteranos ayuda a los veteranos sin hogar y a sus familias, incluidos aquellos en peligro de desalojo. Para ser elegible para los servicios, uno debe: 

  • Haber servido al menos un día en servicio militar, naval o aéreo activo o haber sido activado en la Guardia Nacional / Reservas. 
  • De bajos ingresos 
  • Sin hogar o en riesgo de quedarse sin hogar

Para acceder a los servicios, visite el sitio web de BMAC vinculado anteriormente y complete el formulario de ayuda. Una vez enviado, un representante se comunicará con usted.

City of Pasco | 525 N. 3rd Avenue | Pasco, WA | (509)545-3488 

The City of Pasco is working with Basin Disposal to help customers pay their BDI garbage bill. To apply for eligibility, print, fill out, and submit the completed form to the City of Pasco Customer Service department. If you do not have access to a printer, a customer services representative can provide you with a form and assist in filling it out. 

La Ciudad de Pasco está trabajando con Basin Disposal para ayudar a los clientes a pagar su factura de basura BDI . Para solicitar elegibilidad, imprima, complete y envíe el formulario completo al departamento de Servicio al Cliente de la Ciudad de Pasco. Si no tiene acceso a una impresora, un representante de servicio al cliente puede proporcionarle un formulario y ayudarlo a completarlo.

Housing Resource Center | 7102 W. Okanogan Pl. Suite 201 | Kennewick, WA | (509)737-3946

Residents Benton and Franklin counties are able to apply for utility and rental assistance through the Housing Resource Center (HRC). The rental/utility assistance and Housing Resource Center forms can be found at the bottom of the Benton County Housing Resource Center website, linked above and here as well. United States citizenship is NOT required for this program.

Los residentes de los condados de Benton y Franklin pueden solicitar ayuda con los servicios públicos y el alquiler a través del Centro de Recursos de Vivienda (HRC). Los formularios del Centro de recursos de vivienda y asistencia para alquiler / servicios públicos se pueden encontrar en la parte inferior del sitio web del Centro de recursos de vivienda del condado de Benton, vinculado arriba y aquí también. La ciudadanía estadounidense NO es necesaria para este programa.

  • Copy of ID 
  • Income statements for last 2 months 
  • Landlord name, email, and phone number 
  • Signed lease/rental agreement 
  • Eviction notice (if you've received one) 
  • Past due utility notice 

If you do not have access to a printer, you can pick up a form at the Okanogan Place address where forms can be found inside a green drop-box. Once the form has been filled out, return to the same green drop-box and staff will contact you. 

Si no tiene acceso a una impresora, puede recoger un formulario en la dirección de Okanogan Place, donde se pueden encontrar formularios dentro de un buzón verde. Una vez que haya completado el formulario, regrese al mismo buzón verde y el personal se comunicará con usted.

Tri-Cities Hispanic Chamber of Commerce |1600 N. 20th Avenue | (509)430-4314 

The Tri-Cities Hispanic Chamber of Commerce (TCHCC) is accepting applications for rent assistance. To qualify you must be behind on your rent payment and have an annual household income of 80% or less than the Benton-Franklin county average median income. To request rent assistance, please call the the TCHCC number provided above. 

La Cámara de Comercio Hispana de Tri-Cities (TCHCC) está aceptando solicitudes de asistencia para el alquiler . Para calificar, debe estar atrasado en el pago del alquiler y tener un ingreso familiar anual del 80% o menos que el ingreso promedio promedio del condado de Benton-Franklin. Para solicitar asistencia con el alquiler, llame al número de TCHCC proporcionado anteriormente. 

Landlord Mitigation Programs | WA State Department of Commerce

The Washington State Department of Commerce currently has four (4) programs open that provide rental assistance to landlords. Although the application must be submitted by the landlord, tenants can ask their landlords to apply as it would be beneficial to both parties. Click the link in header to visit the WA state Commerce website and learn more about each program. 

Internal Programs and Services 

Across departments, the City of Pasco offers its residents a variety of services. Click the links below to be directed to the programs appropriate website where you can learn more about the program and contact for services. 

509 Foot Care | 509footcare@gmail.com | (509)947-5152 

The First Avenue Center is offering preventative foot care services to seniors 60 and older. Services include inspection of feet for early detection of corns, calluses, ingrown toenails and other minor foot problems.

· Toenails trimmed and smoothed.

· Application of lotion to relieve dryness.

· Instruction for exercise and care of feet at home.

· Referrals made to physicians as needed.

· Care is provided by a Registered Nurse trained in foot care.

· Diabetic and high risk clients are welcomed.

There are a limited number of appointments every month, call or email to schedule your appointment!

Down Payment Assistance Program 

The Community Housing Improvement Program (CHIP) Down Payment Assistance Program provides a silent second loan in the form of down payment assistance and eligible closing costs. The City will provide financing up to a $10,000, which enables a low to moderate income person(s) or family to purchase a vacant or owner occupied home for sale within the Pasco city limits. 

Home Safety Visit | (509)545-3497 

The Pasco Fire Department's Risk Reduction program provides residents with a home safety visit to identify hazards which could later prevent a fall or fire. To schedule a home safety visit, fill out the linked form, for more information about the program call the number above. 

Smoke Alarm Installation and Maintenance |(509)545-3497 

Working smoke alarms in your home can make all the difference, should a fire ever occur. Fires in homes with smoke alarms are significantly less damaging due the quick detection and response to the emergency. Pasco Fire Department is happy to install your alarms for you and assist in replacing batteries as needed. If you are unable to provide us with your own alarms to install, we are able to install alarms at no charge to you, courtesy of The Red Cross. Fill out and submit the linked online form to request fire alarm installation and battery replacement, you can also call the number above to request more information.

Low-Income Senior Discounts 

Pasco offers a reduced senior citizen rate for single-family residential water and sewer services. This discount is available to individuals who:

  • Are 62 years of age or older
  • Have had the utility account in their name for more than 90 days.
  • Reside at the location stated on their application
  • Qualify as low income (annual household income updating and verification is required to stay in the program) 

Senior citizens can also apply for discounted dog licenses and garbage services. 



Local Nonprofits 

The following agencies provide a variety of services, from education and career-coaching to case management. Qualifications for each agency are different, so please call the listed number for more information. 

Entrust Community Services | 720 W. Court St. | (509)902-2508

Entrust Community Services dedicates itself to serving differently-abled individuals. Their mission centers on helping their clients through education, employment, and community integration through their services. Entrust encourages and supports clients through job training and search to housing security and individualized case management. If you receive SNAP Benefits and Medicaid, you may qualify for free services. For more information contact Sonia Alvarez at the phone number above or send an email to: alvarezs@entrustcs.org.

Opportunities Industrialization Center (OIC) | 2211 W. Court Street | (509)545-0484

OIC is a nonprofit focused on providing services through 4 divisions: housing and financial services, nutrition and health, education and career, and community services. OIC's mission is to enable it's community to increase their earning potential and help those who wish to better themselves. To qualify, one must have authorization to work in the United States, be low-income, and work in agriculture or be a dependent of an agricultural worker. 

  • Financial assistance with books/tuition - Including CDL
  • Career-based assessments
  • Hard/soft skills training
  • Career planning
  • Resume & interview preparation
  • On-the-job training

Tri-City Union Gospel Mission (TCUGM) | (509)547-2112

A faith-based organization providing food, shelter, and structure to those finding themselves homeless. The Union Gospel Mission also offers case management and education opportunities for their clients, also collaborates with Work Source to help those in their shelter secure employment. They have separate shelters for men and women so please reach out to find out what services are available to you.