Burns Road Area Water Project Information


The Water Shut-Down for Sept. 12 & 13 has been completed. No Shut-down for September 13th is needed. 
Water Pressure Changes Starting October 3, 2023 

A temporary water shutdown was conducted and completed on September 12th in order to install a new water main valve located on Burns Road.

A map of the affected area can be seen below:

Burns Road Map

October 3rd: Water Pressure Valve Turned On

Beginning on October 3rd, the Pressure Reducing Valve installed during the shutdown will be turned on to equalize water pressure in the area to the standard pressure in the rest of the city. Some areas will experience a change in water pressure from 70-80 psi to 50-65 psi. If your home or sprinkler system has a Pressure Reducing Valve (PRV), you might need to adjust it to keep everything working smoothly. Here is a YouTube video on how to adjust your PRV, but you may need to consult with a plumber if you have questions:

Specifically, if you live in Eagle Crest or other areas that use city drinking water for irrigation, you may need to modify your irrigation systems or irrigation system settings. You may notice that with lower pressures you are able to run fewer sprinklers per station in order to have adequate pressure to provide the same amount of coverage.


The purpose of the Pressure Reducing Valve is to allow the City to better manage the pressure of water provided to your residence by equalizing to match pressure throughout the rest of the system. 

Questions? Need Help?

We understand that shutting off water is very inconvenient. We appreciate your patience during this time. We're also here to answer your questions. Let us know how we can help.

Developer & Subject Matter Expert
Peter Harpster, Project Manager at Aqtera Engineering
[email protected]
Cell: 509-212-9596

Contractor & Project Manager
Hank Stigall, Project Manager at Rotschy INC 
[email protected]
Phone: 509-727-0133

Utility Provider 
7 AM-3:30 PM
Public Works Operations

After 3:30 PM
Public Works On-Call

What happens next?

After the changes, you may notice discolored water or hear air bubbles in the pipes. The discolored water does not pose a health hazard and should clear up after running a cold water tap for 5-10 minutes. If the discolored water does not clear up after running a cold water tap after 5-10 minutes, please call Public Works Operations at 509-545-3463 from 7 AM-3:30 PM, or the after-hours answering service at 509-545-2737 (after 3:30 PM). The answering service will contact the on-call staff to address the issue.