Americans with Disabilities Act Notice/Site Accessibility Information

NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT


In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Pasco will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment: City of Pasco does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA. If a job applicant or employee has difficulty with access, the problem should immediately be brought to the attention of the Human Resources Manager so a reasonable accommodation can be considered (Administrative Order No. 200).

Effective Communication: City of Pasco will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City of Pasco programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: City of Pasco will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in City of Pasco offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of City of Pasco, should contact the office of Dan Dotta, Facilities Manager, (509) 543-5757, as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Pasco to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of City of Pasco is not accessible to persons with disabilities should be directed to Dan Dotta.

The City of Pasco will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

City of Pasco Grievance Procedure under The Americans with Disabilities Act



This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Pasco. The City of Pasco's Personnel Policy governs employment-related complaints of disability discrimination. The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request. The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Dan Dotta
City of Pasco ADA Coordinator
525 N 3rd Ave.
Pasco, WA 99301

  
Within 15 calendar days after receipt of the complaint, Dan Dotta or his designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Dan Dotta or his designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the City of Pasco and offer options for substantive resolution of the complaint.

If the response by Dan Dotta or his designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Manager or his designee.

Within 15 calendar days after receipt of the appeal, the City Manager or his designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the City Manager or his designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by Dan Dotta or his designee, appeals to the City Manager or his designee, and responses from these two offices will be retained by the City of Pasco for at least three years.

City Website Accessibility Design Guidelines


Our website (www.pasco-wa.gov) has been designed with the following accessibility guidelines in mind:
  • The standard font used throughout the site has been chosen to be easily legible.
  • Wherever possible, we use live text instead of graphics to reduce the download time of pages and increase your control.
  • No information is exclusively conveyed using color. This doesn't mean that colors are not used to organize information; instead it means there are also other, non-color dependent ways of doing this.
  • All images and hyperlinks, where appropriate, have an alternative text attribute. This means when an image or hyperlink is conveying important information its content is described with an alternative text.
  • We have attempted specifically to comply with Section 508 referring to website accessibility standards.
  • If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.

Accessibility Design Guidelines


Many popular browsers contain built-in accessibility tools.

Adobe Acrobat


Adobe Acrobat is required to view and print PDF documents that appear on this website.
  • To download this program for free, visit the Adobe website.
  • To read PDF documents with a screen reader please link to the Access Adobe website which provides useful tools and resources.