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1. How do I report a street light that is out or not working properly?

Call the Franklin PUD at (509)547-5591 to report a street light that is out or not properly functioning. Franklin PUD

2. How do I report a malfunctioning traffic signal?

Contact the Engineering Department at (509)545-3444 to report a traffic signal that is not properly functioning.

3. Who do I contact about debris in the road?

To report debris in the road call the Field Division at (509)545-3463.

4. Where do I go to pick up bid documents?

A contractor can purchase a set of plans through the Engineering Department. Plans are also provided to local and regional plan centers for viewing. These include: Tri-City Construction Council, DJC Plan Centers, and McGraw-Hill. In order to submit a bid proposal, a contractor must be prequalified (Pasco Municipal Code 14.10), and must have obtained the plans from the City.

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1. Can’t the City remove the snow they put in my driveway and sidewalk?

The City’s primary goal (and duty) is to provide safe and open access to the main roadway
system. To be fiscally responsible, and in
the interest of public safety, it would not be
feasible for the City to provide this service.

2. Why not plow to the center?

Plowing and piling snow into the center of a
street creates a safety hazard. The freeze-thaw
cycle creates a bigger challenge when the
melting snow freezes on the road surface
during the evening. Traffic flow is restricted
by eliminating a portion of a driving lane, and
it creates sight obstructions for low ground
clearance vehicles.

3. Can I park my car on the street?

Yes, on designated streets where parking
is normally allowed. However, if parked on
the street, your car could inadvertently be
surrounded by a snowbank following plowing
operations. Maneuvering a snowplow in and
out between parked vehicles can be very
dangerous, and it is not an efficient way to
plow snow. If you have the opportunity to avoid
parking in the street, it is greatly appreciated
and encouraged.

4. Why are residential streets seldom plowed?

With over 600+ lane miles of roadway to
maintain, it is difficult to plow all of the streets
with the City’s limited staff and equipment.
Most of the First Priority routes contain four
lanes plus turning lanes; these routes can keep
equipment busy 24 hours a day, even after the
snow quits falling. The City’s goal is to maintain
a safe travel route for you and your family. The City makes every effort to get to the lower
priority streets when weather and conditions
allow.